We understand that plans can change, and we strive to accommodate your needs while ensuring fairness to both our adventures and our team. Please review our cancellation and refund policy carefully.
If a user cancels 60 days or more before the scheduled departure, a 10% deduction will be applied to the total invoice amount. Cancellations made 30 to 59 days before departure will incur a 50% cancellation fee, while cancellations made less than 30 days before departure will be non-refundable with a 100% cancellation charge.
Rescheduling requests must be made at least 14 days before the start of the program and are subject to availability and approval. Failure to arrive at the designated time and location without prior notice will be considered a no-show, resulting in forfeiture of the booking with no refund.
In cases where cancellations occur due to extraordinary events beyond our control, such as natural disasters or government restrictions, refunds or rescheduling will be evaluated on a case-by-case basis at the sole discretion of Klimzeal Adventure.
Notice of cancellation must be made in writing in the name of Klimzeal and formally communicated to the office team.
This agreement shall be governed by and construed in accordance with the laws of India, where the company is registered, without regard to its conflict of law provisions. Any disputes arising out of or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts located in Himachal Pradesh.
By making the payment, It clearly states that I agree with all terms and policies of Klimzeal Adventure.