Privacy Policy

Welcome to KlimZeal Adventure (“we”). This Privacy Policy governs the privacy of users (“you”) of our website www.klimzeal.com (the “Site”). We are committed to protecting your personal data and complying with India’s data protection laws, including the Information Technology Act, 2000, and its rules.

• We implement measures to protect your data at every stage of your interaction with us.
• We comply with all Indian national laws and requirements for user privacy.
• We regularly review our policies to ensure transparency and accountability.

• Personal Details: Name, email, phone number, address, and emergency contact details.
• Booking Information: Trip preferences, payment details (processed securely via third-party gateways), and transaction history.
• Health & Safety Data: Medical conditions, allergies, or fitness levels relevant to your adventure activities.
• Technical Data: IP address, browser type, device information, and cookies (see Section 8).
• Feedback: Reviews, surveys, or preferences to enhance your

Your data is used to:

• Process bookings, payments, and service
• Communicate trip updates, safety guidelines, or promotional offers (with your consent).
• Ensure your safety during adventures (e.g., sharing medical data with certified guides).
• Improve our Site, services, and marketing
• Meet legal obligations (e.g., tax compliance or responding to lawful requests).

• Security Measures: We use SSL encryption, secure servers, and restricted access to protect your data.
• Retention Period: Data is stored only as long as necessary for the purposes outlined here or as required by law.

You have the right to:

• Access, Correct, or Delete your personal
• Withdraw Consent for marketing communications (use the “unsubscribe” link in emails).
• Request a Copy of your data in a portable
• Lodge a Complaint with Indian authorities if you believe your rights are

To exercise these rights, email us at info@klimzeal.com. We are committed to respond within 20 working days.

• Payment Gateways: We partner with trusted providers (e.g., Razorpay, PayPal) who handle payments Their privacy policies govern your payment data.
• External Links: Our Site may link to third-party websites (e.g., travel blogs). We are not responsible for their content or privacy practices.

By using our Site, you agree to:

• Provide accurate, current, and complete
• Not misuse the Site for unlawful activities or

We may update this policy to reflect changes in laws or services. The “Last Updated” date at the top will indicate revisions. Continued use of the Site means you accept the updated terms.

Applicable Law: These Terms & Conditions/Privacy Policy, and any disputes arising out of or related to the services provided by KlimZeal Adventure (including but not limited to the use of the website www.klimzeal.com), shall be governed by and construed in accordance with the laws of India, without regard to conflict of laws principles.

Any legal proceedings, claims, or disputes arising in connection with KlimZeal Adventure, its services, or this agreement shall be subject to the exclusive jurisdiction of the courts in [Dharamshala/Shimla/Kullu], Himachal Pradesh, India.